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How do I get the
RealPlayer play your Encore trax demos?
If you know that you've downloaded "RealOne", and you still can't
play the demos, try uninstalling and reinstalling the RealOne program.
Let the installation program do everything it wants by default. If you
choose a custom installation, we can't guarantee that all the files and
registry entries will be entered correctly. There are some pages
during the installation that will ask you if you want to receive various
information. We recommend that you uncheck all of these questions
unless you know that you really want those features.
Netscape crashes
when leaving a page with the plugin
We've found that if you disable Java in your Netscape preferences, you'll
have a more stable environment. In Netscape, go to Edit, Preferences.
Then click "Advanced" and uncheck "Enable Java."
Shut down Netscape and then retry.
How do I keep AOL from
locking up?
AOL users with 6.0 and above should be able to play the RealPlayer titles
because AOL now has RealPlayer as part of their system. If you have a
problem with AOL's browser there is a simple workaround! While you are
connected to AOL, you can use any browser! We support
fully Microsoft Internet Explorer version 4 and higher. All you need
to do to make sure you have a great experience listening to our library, is minimize
your AOL program, launch MS Internet Explorer, then go to our site and
choose a title and off you go!
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